Now hiring · 100% remote-first

Powering Next-Gen Mobile Infrastructure & Digital Operations

Hermes Infotech builds, tests, and supports world-class mobile app ecosystems. We are scaling our global operational team and looking for high-caliber talent to join us.

Multi-region ops
iOS & Android
Quality-driven
Mobile app quality-testing dashboards and global connectivity workflows used at Hermes Infotech

About Hermes Infotech

Supporting Scale, Ensuring Quality

At Hermes Infotech, we partner with innovative tech labs and digital platforms to optimize mobile app operations, user onboarding, and quality assurance. Our distributed team ensures seamless ecosystem management across international markets.

100% Remote-First

Flexible work environment

Multi-Region Operations

Supporting enterprise tech apps

Quality-Driven

Rigorous app testing & review pipelines

What We Do

Full-Cycle App Operations Support

Every client engagement includes the six core services below. Specialised or expanded scopes can be added on top as chargeable extras, tailored to your product’s needs.

Review & Feedback Monitoring

We track app reviews and user feedback across all platforms, so nothing about your users’ experience slips through the cracks.

Feedback Categorisation

Every piece of feedback is sorted into bugs, feature requests, usability issues, and sentiment for clear, actionable signal.

Trend & Issue Detection

We surface recurring issues and emerging trends early, giving your team the insight to prioritise what matters most.

Client Summary Reports

Concise, decision-ready summary reports keep stakeholders aligned on app health, quality, and user sentiment.

Hands-On User Testing

Real-device functional testing across iOS and Android validates features and catches operational glitches before users do.

Weekly Dev Coordination

We coordinate weekly meetings with your development teams to close the loop between findings and fixes.

Need something beyond the standard scope? Additional services are available as chargeable add-ons.

Engagement Plans

Plans That Scale With Your Product

Every plan is a one-year partnership. Gold starts with a dedicated team of five full-time specialists, and each tier scales capacity, reporting cadence, and support from there. We tailor a quote to your portfolio, so you only pay for the scope you need.

Gold

Essential operations coverage for growing apps

Custom Quote

1-year contract · billed to scope

  • Dedicated team of 5 full-time operations specialists
  • Review & feedback monitoring across all platforms
  • Feedback categorisation: bugs, features, usability, sentiment
  • Trend & recurring-issue detection
  • Monthly summary reports
  • Hands-on iOS & Android user testing
  • Weekly development team coordination
  • Email & business-hours support
Request a Quote
Most Popular

Platinum

Expanded capacity and faster reporting cadence

Custom Quote

1-year contract · billed to scope

  • Everything in Gold, plus:
  • Scaled team for multi-app or higher-volume portfolios
  • Weekly summary reports with priority insights
  • Expanded regression & release-cycle testing
  • Dedicated account coordinator
  • Priority issue escalation
  • Quarterly strategic review sessions
Request a Quote

Diamond

Enterprise-grade, fully bespoke operations

Custom Quote

1-year contract · billed to scope

  • Everything in Platinum, plus:
  • Fully bespoke team sizing & multi-region coverage
  • Real-time monitoring & on-demand reporting
  • Custom analytics & sentiment dashboards
  • Named senior operations lead
  • Custom SLAs & 24/7 escalation options
  • Integration with your internal tooling & workflows
Request a Quote

Not sure which plan fits? Reach out and we'll recommend the right scope for your app portfolio.

Trusted By

Powering operations for industry leaders

We partner with fast-scaling fintech, crypto, and digital platforms to keep their mobile app ecosystems running at world-class standards.

  • LiquidPay logoLiquidPay
  • YouTrip logoYouTrip
  • OKX logoOKX
  • Crypto.com logoCrypto.com
  • Singtel DASH logoSingtel DASH
  • DTCPay logoDTCPay
  • Instarem logoInstarem
  • StraitsX logoStraitsX

Life at Hermes

Why Work With Us

We built Hermes Infotech to be the kind of place high-caliber operators actually want to work — remote, transparent, and focused on doing excellent work together.

Flexible Hours

Design your workday around peak focus. Async-first collaboration keeps global teams in sync.

Structured Growth

Clear career ladders, mentorship, and skill pathways in mobile tech operations.

People-First Culture

A supportive, low-ego team that celebrates ownership, curiosity, and craft.

Meaningful Work

Ship quality experiences that reach millions of users across international markets.

Careers

Join Our Growing Team

We offer competitive compensation, remote flexibility, and structured career growth in mobile tech operations.

Full-Time / RemoteQuality AssuranceSenior

QA Operations Lead

Own the end-to-end testing practice across partner apps, set QA standards, and mentor a distributed team of testers running iOS and Android validation cycles.

Key Responsibilities

  • Define QA processes & standards
  • Lead weekly dev team meetings
  • Mentor & review the tester team
  • Own regression & release sign-off
Full-Time / RemoteInsights & ReportingMid-Level

App Feedback & Insights Analyst

Turn raw app-store reviews and user feedback into structured insight, categorising issues and surfacing recurring trends for client summary reports.

Key Responsibilities

  • Categorise feedback & sentiment
  • Identify trends & recurring issues
  • Build client summary reports
  • Track resolution follow-through
Full-Time / RemoteClient PartnershipMid-Senior

Client Account Manager

Serve as the primary point of contact for a portfolio of enterprise app partners, coordinating onboarding, reporting cadence, and scope of engagement.

Key Responsibilities

  • Manage partner relationships
  • Coordinate onboarding & scope
  • Present insight reports to clients
  • Align cross-team deliverables
Full-Time or Part-Time / RemoteQuality AssuranceEntry-Level

Mobile App Tester (Remote / WFH)

Run hands-on functional testing across iOS and Android devices, reproduce user-reported issues, and log clear, actionable UI/UX and bug feedback.

Key Responsibilities

  • Manual device testing
  • Reproduce & log user issues
  • Feature & regression validation
  • Monitor app reviews